Privacy Policy

VoxelForge 3D ("we", "us", or "our") operates https://comforthelp.sbs/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

• Contact information: name, email, phone, company
• Project details and files you upload (STL, STEP, OBJ)
• Usage data: IP address, browser, pages visited
• Cookies and similar technologies

How We Use Information

• To provide quotes, manufacture parts, and deliver services
• To communicate with you about your projects
• To improve our Site and services
• For security, fraud prevention, and legal compliance

Sharing of Information

We may share information with service providers (e.g., hosting, analytics) under contracts requiring appropriate safeguards. We may disclose information if required by law.

Cookies

We use cookies for essential functionality, analytics, and security. You can accept or decline cookies via the banner. You can also adjust browser settings to manage cookies.

Data Security

We employ administrative, technical, and physical safeguards to protect information. No method of transmission is 100% secure.

Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise rights, contact hello@comforthelp.sbs.

Children’s Privacy

Our Site and services are not directed to children under 13 and we do not knowingly collect their data.

International Users

If you access the Site from outside the U.S., you consent to processing and storage in the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective date”.

Contact

For questions about this Privacy Policy, contact hello@comforthelp.sbs.